I. N. Krakovskaya, N. S. Komleva. Human Resource Potential in Trade: Regional Peculiarities and the Problem of Deficit

https://doi.org/10.15507/2413-1407.134.034.202601.121-142
EDN: https://elibrary.ru/kdakgsISSN 2413-1407
УДК / UDC 331.108.2:339 ISSN 2587-8549

Abstract

Introduction. In the context of increasing labor shortages, competition, and the spread of new digital retail formats, the need to review retail businesses' HR practices, taking into account global trends and regional resource potential, is becoming increasingly urgent. The purpose of this article is to examine the issues of staffing and labor shortages to retail organizations in the region (using the Republic of Mordovia as an example).

Materials and Methods. A statistical analysis of Rosstat data for 2019–2023, as well as a sociological survey (online questionnaire using Google Forms) of 372 managers and entrepreneurs of the Mordovia’s trade sector (2024). The sample was formed purposefully and reflects the structure of the republic's trading business (the share of microenterprises is 88 %). Methods of grouping and comparative analysis were used.

Results. It was found that the labor shortage in Mordovia's retail sector is exacerbated by the republic's complex resource shortages: low incomes, migration outflow, and budget subsidies. The main reasons for staff turnover include relocation to other regions, unfavorable working conditions, and low wages (less than 50 % of Moscow's level). The survey revealed a predominance of operational HR practices (salary increases, flexible schedules), low engagement in digitalization, and weak collaboration with educational institutions.

Discussion and Conclusion. It has been proven that in resource-deficient regions, HR management in retail organizations is adaptive and largely dependent on the overall socioeconomic situation. The practical significance of these results lies in the development of recommendations for regional authorities to adjust employment policies and support for retail businesses, as well as for retail managers to improve HR management in resource-constrained environments.

Keywords: HR management, staffing, resource-deficient region, wholesale and retail trade, personnel shortage

Conflict of interest. The authors declare no conflict of interest.

For citation: Krakovskaya I.N., Komleva N.S. Human Resource Potential in Trade: Regional Peculiarities and the Problem of Deficit. Russian Journal of Regional Studies. 2026;34(1):121–142. https://doi.org/10.15507/2413-1407.134.034.202601.121-142

REFERENCES

1. Groiss M., Sondermann D. Help Wanted: The Drivers and Implications of Labour Shortages. Applied Economics. 2025;57(33):4882–4896. https://doi.org/10.1080/00036846.2024.2364102

2. Kalabina E.G., Ananina N.A. New Challenges of the Labor Market: How Technology and Staff Shortages are Changing Recruitment and Retention. Leadership and Management. 2024;11(2):677–690. (In Russ., abstract in Eng.) https://doi.org/10.18334/lim.11.2.121035

3. Litvinyuk A.A., Kosareva E.A. Actual Problems of Personnel Management in Retailing. Journal of Economics, Entrepreneurship and Law. 2020;10(3):677–688. (In Russ., abstract in Eng.) https://doi.org/10.18334/epp.10.3.100609

4. Backman M., Nilsson H., Öner Ö. Career Trajectories in Retail and Wholesale – Turnover, Retention, and Labor Status. The International Review of Retail, Distribution and Consumer Research. 2025;35(3):334–354. https://doi.org/10.1080/09593969.2024.2411201

5. Choe C., Kang D., Lee H. The Impact of E-Commerce on Local Retail Employment: Examining
Heterogeneous Impacts by Employment and Regional Types. Global Economic Review. 2024;53(2):99–115. https://doi.org/10.1080/1226508X.2024.2317123

6. Gibson S., Dahl A.J., Hsu M.K., Moreno G. Understanding the Complexities of Omnichannel Retailing Through a Service-Dominant Logic Framework: Exploring the Role of Digitalization in the Retail Ecosystem. The International Review of Retail, Distribution and Consumer Research. 2024;34(5):669–702. https://doi.org/10.1080/09593969.2024.2347931

7. Gupta S., Jeyaraj A. Online-to-Offline (O2O) Commerce in Emerging Markets: Analy­sis of the Retail Sector. Journal of Asia-Pacific Business. 2021;22(4):260–278. https://doi.org/10.1080/10599231.2021.1983501

8. Asmare A., Zewdie S. Omnichannel Retailing Strategy: A Systematic Review. The International Review of Retail, Distribution and Consumer Research. 2022;32(1):59–79. https://doi.org/10.1080/09593969.2021.2024447

9. Beloumtseva A.A., Bubnovskaya T.V. Trends in the Development of the Trade Industry During the Digital Transformation of the Economy. Creative Economy. 2024;18(6):1467–1486. (In Russ., abstract in Eng.) https://doi.org/10.18334/ce.18.6.121067

10. Klimanova Y.D., Basaev Z.V. Strategies for Digital Transformation of Business Models in the Russian Retail Market. Journal of Economics, Entrepreneurship and Law. 2022;12(6):1723–1742. (In Russ., abstract in Eng.) https://doi.org/10.18334/epp.12.6.114964

11. Karpenko A.A. New Challenges for the Russian Labor Market in the Process of Increasing the Scale of Platform Employment. Russian Journal of Labour Economics. 2024;11(12):2051–2064. (In Russ., abstract in Eng.) https://doi.org/10.18334/et.11.12.122143

12. Meyer-Ohle H. Working the Shopping Mall: Labour Shortages and the Dualities in Japan’s Labour Economy. Contemporary Japan. 2022;34(1):42–57. https://doi.org/10.1080/18692729.2022.2028226

13. Tessema M., Tesfom G., Faircloth M., Tesfagiorgis M., Teckle P. The “Great Resignation”: Causes, Consequences, and Creative HR Management Strategies. Journal of Human Resource and Sustainability Studies. 2022;10(1):161–178. https://doi.org/10.4236/jhrss.2022.101011

14. Sorokina E.A. Key Trends in the Socio-Economic Development of a Resource-Defiсient Region. Creative Economy. 2023;(5):1807–1822. (In Russ., abstract in Eng.) Available at: https://clck.ru/3Re5V9 (accessed 05.02.2026).

15. Munshi A.Yu., Aleksandrova L.Y., Munshi S.M. Development of Retail Trade in Russia Amidst Digitalization. Journal of Economics, Entrepreneurship and Law. 2022;12(5):1599–1612. (In Russ., abstract in Eng.) https://doi.org/10.18334/epp.12.5.114640

16. Pruel N.A., Lipatova L.N., Gradusova V.N. Migration in Modern Russia: Scope, Main Directions and Problems. Russian Journal of Regional Studies. 2020;28(1):133–158. (In Russ., abstract in Eng.) https://doi.org/10.15507/2413-1407.110.028.202001.133-158

17. Luković S., Tepavčević J. HR Practices and Firm Performance: The Mediating Effect of Business Strategy. BizInfo Blace. 2022;13(2):1–11. https://doi.org/10.5937/bizinfo2202001L

18. Kołodziej D. HR Strategy Flexibility as a Basis for Building Organisational Resilience. Scientific Papers of Silesian University of Technology. Organization and Management Series. 2023;(181):237–247. https://doi.org/10.29119/1641-3466.2023.181.16

19. Krakovskaya I.N. Is Staff Shortage an Incentive for Digital Business Transformation? Investment Decisions from the Perspective of Managerial Economics. Russian Journal of Labour Economics. 2024;11(11):1759–1774. (In Russ., abstract in Eng.) https://doi.org/10.18334/et.11.11.121986

20. Mahmudova M., Efremova V. International Labor Migration to Russia in the Context of a Shortage of Personnel in the Economy: Analysis of Current Trends. Management of the Personnel and Intellectual Resources in Russia. 2024;13(1):50–55. (In Russ., abstract in Eng.) https://doi.org/10.12737/2305-7807-2024-13-1-50-55

21. Florinskaya Yu.F. Labor Migration to Russia: Reduction of Flows Accompanied by a Little-Changing Geography. Journal of the New Economic Association. 2024;2(63):223–232 (In Russ., abstract in Eng.) https://doi.org/10.31737/22212264_2024_2_223-232

22. Zheng B., Yuan Y., Lv K. Spatial Peer Effect of Retail Stores’ Digital Transformation: An Analy­sis Using the Survey Data from China. Applied Economics Letters. 2025;32(4):523–527. https://doi.org/10.1080/13504851.2023.2276070

23. Thomas-Francois K., Somogyi S. A Model for Sustainable Development: Advancing Digital Food Retailing. Journal of International Food and Agribusiness Marketing. 2025;37(5):729–747. https://doi.org/10.1080/08974438.2024.2421573

24. Gorodnova N.V., Rudenko K.S. E-Commerce in Russia and Abroad: Analysis of Dynamics, Regulatory Issues and Prospects. Journal of Economics, Entrepreneurship and Law. 2024;14(7):3839–3860. (In Russ., abstract in Eng.) https://doi.org/10.18334/epp.14.7.121312

25. Garcia Ricardez G.A., Uriguen Eljuri P.M., Kamemura Y. at al. Autonomous Service Robot for Human-Aware Restock, Straightening and Disposal Tasks in Retail Automation. Advanced Robotics. 2022;36(17/18):936–950. https://doi.org/10.1080/01691864.2022.2109429

26. Alavi S., Habel J. The Human Side of Digital Transformation in Sales: Review and Future Paths. Journal of Personal Selling and Sales Management. 2021;41(2):83–86. https://doi.org/10.1080/08853134.2021.1920969

27. Rejeb A., Rejeb K., Treiblmaier H. How Augmented Reality Impacts Retail Marketing: A State-of-the-Art Review from a Consumer Perspective. Journal of Strategic Marketing. 2021;31(3):718–748. https://doi.org/10.1080/0965254X.2021.1972439

28. Dzogbenuku R., Keelson S., Amoako G.K., Gabrah A.Y.B. Retail Mix and Retail Image Amongst Women: The Mediating Role of Employee Attitude. Cogent Business and Management. 2024;11(1):2329042. https://doi.org/10.1080/23311975.2024.2329042

29. Westbrook K.W., Peterson R.M. Servant Leadership Effects on Salesperson Self-Efficacy, Performance, Job Satisfaction, and Turnover Intentions. Journal of Business-to-Business Marketing. 2022;29(2):153–175. https://doi.org/10.1080/1051712X.2022.2068820

30. Butler P., Hammer A. HR Practice in a Fast Food MNC: Exploring the Low Discretion, High Commitment Phenomenon. The International Journal of Human Resource Management. 2020;33(4):763–783. https://doi.org/10.1080/09585192.2020.1751239

31. Korchagina S., Plutova M., Tsaregorodtseva S. [Personnel Shortage or Competition in the Labor Market among Retail Chains.] Economics and Management: A Scientific and Practical Journal. 2022;(2):129–133. (In Russ.) https://doi.org/10.34773/EU.2022.2.23

32. Petrov S.K., Makekadyrova A.S. Modern Trends in Retail Personnel Management amid a Pandemic. Leadership and Management. 2022;9(1):245–258. (In Russ., abstract in Eng.) https://doi.org/10.18334/lim.9.1.114295

33. Sorokina E.A. Diagnosing the Provision of RF Constituent Entities with Key Types of Resources in Increasing Investment Attractiveness. Problems of Territory’s Development. 2024;28(6):39–50. (In Russ., abstract in Eng.) https://doi.org/10.15838/ptd.2024.6.134.4

About the authors:

Irina N. Krakovskaya, Dr.Sci (Econ.), Associate Professor, Professor of the Chair of Management, National Research Mordovia State University (68 Bolchevistskaya St., Saransk 430005, Russian Federation), ORCID: https://orcid.org/0000-0003-3332-2332, Scopus ID: 57191500142, Researcher ID: AAP-5301-2020, SPIN-code: 4109-8837, krakovskayain@mail.ru

Nataliya S. Komleva, Cand.Sci. (Econ.), Associate Professor, Associate Professor of the Chair of Management, National Research Mordovia State University (68 Bolchevistskaya St., Saransk 430005, Russian Federation), ORCID: https://orcid.org/0000-0001-5360-712X, Scopus ID: 57191526340, SPIN-code: 7142-8357, komlevans2008@rambler.ru

Contribution of the authors:

I. N. Krakovskaya – conceptualization; methodology; project administration; data curation; investigation; formal analysis; validation; visualization; writing – review and editing.

N. S. Komleva – methodology; investigation; formal analysis; validation; writing – original draft preparation; writing – review and editing.

Availability of data and materials. The datasets used and/or analyzed during the current study are available from the authors on reasonable request.

The authors have read and approved the final manuscript.

Submitted 05.03.2025; revised 25.08.2025; accepted 02.09.2025.

 

 

Лицензия Creative Commons
All the materials of the "REGIONOLOGY" journal are available under Creative Commons «Attribution» 4.0